Refund Policy
Contact support with your reference and reason for a cancellation or refund request. Requests are assessed against the service purchased, work completed and applicable consumer rights. A request is not confirmation of a refund; track the confirmed payment and refund status.
Contact support with your application reference and explain what you need. Do not send payment card details or private access links.
support@entrycardmalaysia.comIndependent paid assistance. We are not affiliated with the Malaysian government.
Submit your MDAC free on the official websiteYou can also complete your MDAC yourself in MyNIISe, the official Malaysian Immigration app.